Privacy Policy / 隐私政策

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1. Introduction

Hajj Safe ("we", "our", "us") operates the "Hajj Safe" mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our App.
By accessing or using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data:

• Email address
• Account ID
• User role (Administrator / Leader / User)
• Name
• Gender
• Age
• Height and weight
• Passport number
• Phone number
• Notes

2.2 Device Information

We may collect:

• Unique device identifier (Device ID)
• QR scan records
• Device binding and unbinding status
• System logs (crash logs, performance logs)

2.3 Health and Safety Data

Collected via wearable devices:

• Heart rate
• Blood oxygen level
• Ambient temperature
• Health alert history
• SOS emergency records
• Timestamps of abnormal events

2.4 Location Data

We collect location data only when:

• A health alert is triggered
• An SOS emergency is triggered

Location data is used strictly for emergency response and safety purposes.

3. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Verify identity and permissions
• Bind and manage devices
• Monitor health and safety risks
• Send push notifications and SMS alerts
• Provide emergency SOS services
• Improve performance and security of the App
• Support multi-language functionality

4. Permissions Requested by the App

The App may request the following system permissions:

• Camera (for QR code scanning)
• Location (for emergency response)
• Notifications (for alerts and system messages)
• Storage (for logs and temporary data)

These permissions are used only when necessary for core functionality.

5. Information Sharing and Disclosure

We do not sell or rent personal data.
We may share information only in these cases:

• With SMS service providers for emergency messaging
• With cloud infrastructure providers for data storage
• When required by law or government authorities
• With explicit user consent

6. Data Storage and Security

We use industry-standard security measures, including:

• HTTPS / TLS encryption
• Role-based access control
• Server-side intrusion detection
• Data access logging and auditing

Delete Account
Deleting your APP account

1. After opening the app, tap "My";
2. Tap "About Hajj Safe";
3. Tap "Delete Account";
4. Tap "Confirm Deletion".

7. Data Retention

• Account data: retained while the account remains active
• Health and device data: retained for up to 24 months
• Unbound device data: anonymized or de-identified

8. User Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of data
• Withdraw consent
• Request a copy of your data

Requests can be sent to: support@hajjsafe.com

9. Children's Privacy

This App is not intended for children under the age of 16. We do not knowingly collect data from children.
If we discover such data, it will be deleted immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. We ensure adequate protection through contractual and technical safeguards.

11. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted within the App with the revised date.

12. Contact Us

Email: support@hajjsafe.com